Skip to main content
ListenLand supports two interview modes — text and voice — and the choice shapes both the respondent’s experience and the data you get back. Text mode is lower friction and works anywhere; voice mode produces richer, more spontaneous responses and includes audio recordings. You set a default per interview, and respondents can optionally switch before they start.
In text mode, respondents type their answers and the AI replies in text — a back-and-forth written conversation in their browser.How it works
  • Respondents type; the AI reads and responds in text
  • No microphone or special hardware required
  • Works in any modern browser on any device
Best for
  • Written feedback and long-form qualitative research
  • Async responses — respondents can take their time and come back
  • Anonymous respondents or low-trust contexts where asking for mic access adds friction
  • Surveys distributed broadly (email lists, communities, public links)
Transcript quality Because everything is typed, the transcript is always 100% accurate — there is no speech recognition involved and nothing is lost to audio quality.Friction Text mode has the lowest barrier to entry. Respondents don’t need to grant any browser permissions, don’t need a quiet environment, and can complete the conversation on mobile just as easily as desktop.

​
Choosing a default

Every interview has a Default Mode setting — the mode respondents land in when they open the link. You set this when creating or editing the interview. If you want to give respondents a choice, you can allow them to select their preferred mode on the start screen before the conversation begins. This is useful when you’re reaching a mixed audience (some on desktop with a mic, some on mobile without).
Voice mode requires a modern browser (Chrome, Firefox, or Safari 17+) and microphone permission granted in the browser. Some corporate or restricted networks may prevent voice mode from connecting; text mode works as a reliable fallback in those environments.
Not sure which to pick? Start with text mode — it has no device requirements and is easier for respondents to complete asynchronously. You can always create a separate voice-mode interview once you’ve validated your questions.